| Event | What happens |
|---|---|
| Submission | The matching policy is selected and copied; step 1 is activated and its approvers are notified. The batch is "Pending approval". |
| Approval | The vote is recorded (name, date, comment, on whose behalf). Once the step's quorum is reached, the next step is activated. |
| Last step approved | The request is approved; the batch can be sent to the bank (and signed if the bank requires it). |
| Rejection | A single rejection is enough: the request is rejected with the reason entered. The vendor bills in the batch are released and can be selected again; direct debits and LCR bills return to "pending". |
| Cancellation | The submitter can withdraw the request while it is in progress. |
| Time limit exceeded | Escalation or automatic approval, depending on the policy options (checked automatically by Arkaio). |
Updated on October 17, 2026
Can’t find your answer?
Our support team is here to help.
Contact support